We are constantly striving to provide the best service for you and the highest quality of care for your pet and are excited to announce that we will now be providing you with after-hours veterinary triage support through a partnership with GuardianVets.
Starting the evening of Thursday, April 25, 2019, if you have a medical question after hours, simply call our practice and you will have access to advice at no charge. You will be able to speak directly with a licensed veterinary professional who can help determine if the symptoms your pet is experiencing are indicative of an emergency or not.
If GuardianVets determines that your pet’s issue is non emergent, Family Pet will be provided with details of your call. We will be able to follow up with you early the next morning and schedule your pet to be seen by one of our veterinarians as needed. Of course, if your pet is experiencing an emergency, you will be provided with the information for the nearest emergency hospitals.
We understand your pet’s health doesn’t necessarily follow our hospital’s open hours and that questions may arise any time of day or night. We hope that our partnership with GuardianVets will give you the advice and comfort you may need after hours, on weekends, or during holidays. Our goal is to provide the best customer service possible and to be there for you when you need it.
You can find out more information about GuardianVets here: https://www.guardianvets.com/petowners/
As always, please do not hesitate to contact us with any questions.