Most Valuable Player of the Month for August 2016 – Katie Doan

Katie and ArthurWe’ve just launched a new staff recognition program at Family Pet Animal Hospital to encourage peer-to-peer recognition of staff members that embody FPAH’s core values of ethics, professionalism, empathy, energy and focus, pride, and being a team player and work to forward our mission and vision.

We are happy to announce that Katie is our Family Pet Animal Hospital Most Valuable Player (FPAH MVP) of the Month for August of 2016, chosen by Lilly, one of our Client Care Managers!  Katie joined the Family Pet team as a Client Care Coordinator in October of 2010.  She returned to school in 2014 to obtain her Associates in Veterinary Technology, graduated in late 2015, and transitioned from the “front of the house” to the “back of the house,” joining our medical team as a Certified Veterinary Technician.

We are lucky to have Katie, as she is dedicated, intelligent, funny, and always willing to help out all her fellow team members.

Question and Answer with Katie

Do you have pets?  If so, tell us about him/her/them.

Yes, I have two dogs. Arthur is a puppy mill rescue Havanese. He is the dog love of my life and just plain precious. We adopted him in 2013. It was a big victory for me as my now husband didn’t want to get a dog because he has allergies but luckily he met Arthur and also fell in love.  Byrdie is a rescue dog too that was one of the dogs that we vetted and took care of at tech school and I fell in love with her.  She is probably a Chihuahua/ dachshund mix (picture Chihuahua face/ears with doxie body).  She’s a hyper sweetie pie and she came home in 2014.

What is your favorite thing about working at Family Pet?

It is hard to choose just one thing. My coworkers are probably my favorite thing about Family Pet; client care coordinators, technicians, and doctors. We all work as a team and have a good time together too. We all have the same values and the pets we are treating get the best care because of it.

What is the moment at FPAH of which you are the most proud?

Probably September 1st 2015 when I walked into work as a technician after almost 5 years as a CCC. I worked really hard at school to become a certified veterinary technician and I was glad that I was welcomed to the treatment room side of the hospital and that everyone was excited to have me.  That meant a lot to me.

What do you like to do in your free time?

I love to snuggle with my dogs and watch TV, I love reading, and going out to eat with my husband.

If you could communicate with our patients, what would you most want them to know?

That I understand they are nervous and that we are only there to help them and that what I’m doing will make them feel better if they are sick or is in their best interest if there for an annual exam.  Also, I would want them to know that if they stay still, we will be done faster and then they can have a treat 🙂

What is the funniest thing that’s happened at Family Pet?

Oh jeez, I might want to save you all from these stories as most of my funny stories have to do with dog poop.

How would you spend one million dollars?

I would probably pay off my husband and my student loans, pay off our mortgage/home, and buy myself a car. Then I would take my husband on a European adventure since he has never gone abroad.

Tell us something about yourself people would be surprised to know.

I had a temporary position at The Shedd Aquarium after I interned there to raise Magellanic penguin chicks (from eggs, I saw them hatch!). I worked 60 hours a week, midnight to noon for a couple of months. It was the coolest thing I have ever gotten to do.

What would be the title of the movie about your life?

“That WOULD happen to you, Katie”

What’s your favorite activity to do with your pet(s)?

We love to snuggle together. I find myself in a snuggle-fest with my dogs at least once a day and try hard not to move so that I don’t disrupt the adorable-ness.

What is your favorite junk food?

Ice Cream is my favorite food. Period.

Congratulations, Katie!  (Katie gets to pick next month’s FPAH MVP, so stay tuned…)