We’ve upgraded your pet health records and reminders! You can now access your pet’s records online and/or through our mobile app! AllyConnect is FREE to all clients with an active email account on file at Family Pet Animal Hospital.
Benefits of AllyConnect include:
If you are a first time user, please register for online access to your pet health records here.
Once you are registered, you can sign-in here.
Download our mobile app (you must be using your mobile phone/device in order to install the application).
Why am I unable to sign-up or sign-in?
The email address you are using to sign up/in must be the same as the one we have on file. Please contact us if you need to verify what address we have on file for you. Please note that if we change the address on file, you may have to wait about an hour before you’ll be able to register or sign-in again in order for the portal to sync with our practice management software.
How will my contact information (address, email, phone numbers) be used by Family Pet?
Your privacy is very important to us. We will never sell your information to anyone. We will utilize your contact information for communication about your pet’s care, including postcard and email medical reminders, as well as email and text appointment reminders (which will allow you to easily confirm the appointment).
Where do I manage my communication preferences?
All of us at Family Pet Animal Hospital want to provide the absolute best care for your pet(s) and top-notch service for you. Timely and convenient communication is essential. We will send important emails, postcards, and text messages to you regarding your pet’s healthcare. Of course, we will respect your preferences for communication.
Mobile app: You can manage your preferences any time through the mobile app. Go to the menu and choose “settings,” where you will be able to choose which types of notifications you’d like to receive from Family Pet.
If you do not have the mobile app, please contact us and we can update your email, postcard, and text communication preferences for you.